Sat, 16 January 2016
With 400 doors and counting, our Best Ever guest was turning into the mechanically cold and apathetic leasing company with choppy work orders, no mercy notices, and abrupt fees. He was able to transform the resident experience by viewing both sides of the stage front and back. Let's pull the curtains and see what tools hide behind the scenes!
Best Ever Tweet:
We got so caught up in systems that we forgot about the human being that lived there.
Jake Durtschi real estate background:
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